Upgrading to Bridge 3.1: The Crucial Change Your Agency Needs Heading into 2021

We get it, you’ve dealt with enough change this year (yes, 2020, we’re talking about you). But what if Bridge 3.1 is the crucial change your agency needs heading into 2021? Whether it be in your business, your personal life, or the world around you, things have certainly changed, and [...]

2020-12-17T09:56:46-05:00December 17th, 2020|2021, Bridge 3.1, Insurance Phone System, Productivity, Remote Working, VoIP Phones, WFH|

Remote Work Best Practices: 7 Tips to Boost Productivity When Working Remotely/Working from Home

The COVID-19 Coronavirus has many of us suddenly working from home or other remote location. And for those of us whose jobs permit it, we are of course thankful to have that option. However, you might be quite surprised to find that your productivity can take a major hit. [...]

Multichannel vs. Omnichannel: What’s the Difference Anyway?

Omnichannel and multichannel are similar sounding terms that get thrown around quite a bit. It can be difficult to discern the difference between the two. But when it comes to customer experience and employee productivity, there is a very important distinction between these separate communication strategies—and it directly impacts your [...]

2020-01-16T10:22:56-05:00January 15th, 2020|Uncategorized|
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