Bridge Dialer Version Update Release Notes

This release includes enhanced support for Outbound Caller ID assignment, Warm Transfer, Call Park, and improvements to data exports to provide a better user experience.

New Features:
Ability to use key pad during a Warm Transfer to enable transfers through IVRs
Default Outbound Caller ID assignment
New Viewer Only User assignment to Call Center

Bug Fixes:
Improved reporting of User On Call Status
Enhanced data export functions
Improved Caller ID display during Park and Warm Transfer operations

Known Issues:
Delays in the on-call status display within Call Centre have been reported under some network/desktop conditions. Unfortunately, we have not been able to duplicate this condition in our lab and are working on this issue.