Call History
Access a log of all your calls, directly from Bridge
Many agents are curious how many minutes they spent in a particular day, week, month, and/or with a particular telephone number. Call History allows you to track all of that information. Likewise, supervisors can use this information for staffing planning, expansion, and overall effectiveness. Whereas other call recording services are clunky and confusing, Bridge’s Call History is easy, visual, and centralized.