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Multichannel vs. Omnichannel: What’s the Difference Anyway?

Omnichannel and multichannel are similar sounding terms that get thrown around quite a bit. It can be difficult to discern the difference between the two. But when it comes to customer experience and employee productivity, [...]

2020-01-16T10:22:56-05:00January 15th, 2020|Uncategorized|
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