Improved Integrations: We are proud to announce that The Kotter Group is the only VoIP provider to be selected by Vertafore as an integration-certified Orange Partner. This partnership allows us premium access and deep integrations with AMS360, QQCatalyst, and soon Sagitta. These deep integrations are only offered by Bridge.

Not a Vertafore user? We’ve also now fully integrated Screen Pop and numerous other integrations with 7 different management systems.

Call Centre: As you have probably already noticed, Call Centre received quite the facelift. Like before, you can view all callers by location, see their status, contact them, and monitor via Listen / Whisper / Barge. We also added the ability to do one-button transfers.

Under-the-Hood: We have recently made under-the-hood updates to improve performance in most sections of Bridge, most notably calling, status, contacts, and call history.

Tell us what you think! Please email us at to share what you enjoy most about Bridge and how we can make your experience even better.

Last updated February 14, 2019