Using Headsets with Bridge
Please contact a professional headset supplier to evaluate your unique needs in order to purchase the correct equipment for your business.
Here is some general information:
The Yealink phones we use are headset capable for basic functions such as making/receiving calls. Advanced needs like wireless, remote off hook, hand set lifter, etc will require communication on your part with a professional headset supplier to arrange for the proper equipment for you.
Bridge desktop (softphone) is headset capable. It currently does not allow for the remote answer/hang up function by pushing a button on a headset. If you desire this capability, a Yealink phone will be required as part of your set up. Using a headset with the softphone is highly dependent on the capabilities of the local computer/device you are trying to use.
Please consult your administrator on the ability to use and configure a headset on your computer/device and refer any issues to him/her for resolution.
There are a multitude of headsets and options in the headset market space that provide ease and convenience for the use of your Bridge service.
Because each customer situation is unique and we want you to have the best experience possible we do not recommend, price, endorse, configure, support or otherwise represent any headset as suitable for your particular use.
Again, we highly recommend reaching out to a professional headset supplier for proper guidance so that your needs are met effectively.