I Can Hear Other People But They Cannot Hear Me

"I can hear other people but they cannot hear me ... my microphone isn’t working." Here's the fix: Press the Windows key or search icon on your taskbar and type “Microphone privacy settings”: Click microphone privacy settings and scroll down until you see Allow desktop apps to access your microphone: [...]

2020-04-07T09:53:06-04:00April 7th, 2020||

Bridge Cannot Access My Microphone (or Camera)

"Bridge says it does not have access to my microphone (or camera)." Here's the fix: First, navigate to settings in Google Chrome. Click the three dots in the top right of Chrome: Then click on Settings > Site Settings: Next click on either Camera or Microphone. Then click on the [...]

2020-04-07T09:37:07-04:00April 7th, 2020||

No Sound AT ALL (Bridge, YouTube, Pandora…)

"I cannot hear ANY audio at all (Bridge, YouTube, Pandora, etc.)" Here's the fix: Quick solutions to try first: Ensure the mute button is not pressed (varies by headset) Ensure your windows volume is turned up (You can do this by left clicking the audio icon in the bottom right [...]

2020-04-07T09:50:55-04:00April 7th, 2020||

No Audio from Incoming/Outbound Calls

"I cannot hear audio from incoming/outbound calls in Bridge" Here's the fix: Navigate to your notifications section: Settings > My Profile > Notifications Make sure “Notifications ON” is checked and orange: Next, let's make sure Bridge is set up correct for your audio sources. The primary settings to check are: [...]

2020-04-07T09:51:07-04:00April 7th, 2020||
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