Bridge Mobile App: We added the ability to toggle between User Texts and Agency Texts. (This was one of our most requested features!) We added an infinite scroll bar to the contacts list to make it easier for you to navigate through all the names on your list. eSignature We made [...]

eSignature: When preparing documents for eSignature, you can now select documents one at a time, drag and drop new pages if needed, change the order or remove individual documents, and when you’ve got it just the way you want it, click Merge to combine them all into a single document [...]

We appreciate feedback from our Bridge users. All comments, both positive and negative, help us improve. Continuous development is important to us. In fact, we have an entire department of full-time software programmers and analysts whose sole job is to strengthen and improve Bridge to better meet your needs and [...]

Improved Integrations: We are proud to announce that The Kotter Group is the only VoIP provider to be selected by Vertafore as an integration-certified Orange Partner.  This partnership allows us premium access and deep integrations with AMS360, QQCatalyst, and soon Sagitta. These deep integrations are only offered by Bridge. Not [...]

Contact Import: You now have the option to specify Company Name when importing contacts from a spreadsheet or .csv file. Automatic transfer to hard phones for outbound calls:  For those of you who like to talk on your hard phones but still manage your calls through the web browser, you [...]

Hard Phone Hot Desking: A popular request, Bridge now offers Hot Desking in all packages.  Hot Desking is simply the ability to log into any phone on your system, and have your user profile and settings populated onto that device.  With Hot Desking, your extension is whatever phone you’re currently [...]

Improved Filtering: The Text, Call History and Faxing modules have been improved. Now you can click on the buttons next to the column description to sort items. Play All Call Recordings: You can now play all of your recorded calls easily. Pages load Quicker: We found a way [...]

Call Forwarding – Better Setup for new users: We’ve made it easier to set up new users’ call forwarding. Call History – Removed Phantom phone log: When a phone call was attempted but didn’t connect, the phone module would try to make the call again. This would create [...]

Call History - Deleting personal calls Update: Deleting personal call history will remove the call from the user's call history but will not be deleted from the system. The managers of the permissions group will still see the call recordings. The members of the permissions group can see [...]

Click here to watch the Release Notes Video Activity Monitor - Quicker Time Card loading: Time cards now load more quickly. Advanced Conference Calls - Scroll bar added: If your meeting has more than 10 attendees, a scroll bar will appear to the left of the screen. Advanced Conference Call [...]