Bridge CRM Update Release Notes

Bridge CRM Update 6.22.22 This release includes enhancements to EPIC Contact uploads, eSign document handling, and other improvements designed to enhance the user experience. New Features: There are no New Features in this release Enhancements: Enhanced source availability for EPIC Contact Uploads. Input files are not required to be from [...]

2022-06-22T19:13:25-04:00June 22nd, 2022|2022, Release Notes|

Bridge CRM & Bridge Mobile Update Release Notes

Bridge CRM Update 6.7.22 This release includes hardened mobile app user security, toll-free number texting compliance, and numerous improvements designed to enhance the user experience. New Features: Incorporated procedures for Toll-Free Number assignments for compliance with SMS message requirements. Enhancements: Incorporation of previous MAC address assignment within Hot Desking to [...]

2022-06-07T22:53:18-04:00June 7th, 2022|2022, Release Notes|

Bridge CRM Update Release Notes

Bridge CRM Update 5.24.22 This release includes Bridge User Interface changes and numerous improvements designed to enhance the user experience. New Features: Phone switch upgrade Addition of logout function (*12) to hot desk operations. Enhancements: Bridge contact touch improved and includes calls, texts, chat+ conversation, and automated messaging campaigns. Time [...]

2022-06-07T22:50:58-04:00May 24th, 2022|2022, Release Notes|

Bridge Dialer Update Release Notes

Bridge Dialer Version 3.2.0.7642 Update We highly encourage you to update to the latest version of the Bridge Dialer. This release contains revised communication protocol assignment & install permissions. In addition, it includes enhanced functionality for Outbound Caller ID assignment, Warm Transfer, Call Park, and Location permissions to improve your [...]

2022-06-07T22:52:04-04:00March 24th, 2022|2022, Release Notes|

Bridge Dialer Update Release Notes

Bridge Dialer Version 3.2.0.7620 Update We highly encourage you to update to this latest version of the Bridge Dialer. This release contains revised User Interface updates of the previously released Bridge Dialer 3.2.0.7570 to correct display inconsistencies. In addition, it includes the same enhanced support for Outbound Caller ID assignment, Warm [...]

2022-06-07T22:52:33-04:00March 16th, 2022|2022, Release Notes|

Bridge Dialer Update Release Notes

Bridge Dialer Version 3.2.0.7570 Update Release Notes This release includes enhanced support for Outbound Caller ID assignment, Warm Transfer, Call Park, and improvements to data exports to provide a better user experience. New Features: Ability to use key pad during a Warm Transfer to enable transfers through IVRs Default Outbound [...]

2022-06-07T22:53:36-04:00March 2nd, 2022|2022, Release Notes|

Bridge CRM Update Release Notes

Bridge CRM Update (2-28-2022) This release includes enhanced features for eSign, Call Centre View, and User Text Messaging plus various improvements/bug fixes for eSign List Builder, QQ Sync, Voice mail handling, functions to enhance the user experience. New Features: Tiered Sending of eSign documents View Only status in Location Permissions [...]

2022-06-07T22:53:57-04:00February 28th, 2022|2022, Release Notes|

Bridge CRM Update Release Notes

Bridge CRM Update (1-31-2022) This release includes Bridge branding changes, support for configurable Outbound Caller ID assignment, and numerous improvements to Automated Messaging, eSign, Contacts, Video and Export functions to enhance the user experience. New Features: Configurable Outbound Caller ID assignment Various Bridge branding changes Added phone type query to [...]

2022-06-07T22:54:22-04:00January 31st, 2022|2022, Release Notes|

Bridge Dialer Update Release Notes

Bridge Dialer Update v3.2.0.7357  This release includes support for Two-factor authentication, Outbound Caller ID assignment, and many improvements to call handling to provide a better user experience.   New Features: Two-factor authentication support Selectable Outbound Caller ID assignment Integrated Yealink headset call functions   Bug Fixes: Improved load time Improved [...]

2022-06-07T22:54:44-04:00January 21st, 2022|2022, Release Notes|

How To Not Get Sued When Texting Clients

TCPA Compliance Legal Disclosure: The Redcliffe Group is committed to complying with all applicable laws and regulations and expects its clients to do the same.  While The Redcliffe Group cannot manage compliance for its clients, we have provided this short summary as a push in the right direction.  Clients should [...]

2022-01-04T09:48:38-05:00January 4th, 2022|Uncategorized|
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